Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 27, 2025 | Version 1.0

Introduction

AmpedTrade LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ampedtrade.com and use our AI assistant specialized in algorithmic trading code generation.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

We may collect personally identifiable information, such as:

  • Name and email address when you create an account
  • Payment information when you subscribe to our services
  • Profile information you choose to provide
  • Communication data when you contact us

Usage Information

We automatically collect certain information when you use our service:

  • Log data including IP address, browser type, and access times
  • Usage patterns and interaction with our AI assistant
  • Device information and technical specifications
  • Cookies and similar tracking technologies

Code and Trading Information

When you use our AI assistant, we may process:

  • Trading code queries and generated responses
  • Pine Script code snippets
  • Conversation history with our AI assistant
  • Performance metrics and usage analytics

How We Use Your Information

We use the information we collect for the following purposes:

  • Provide and maintain our AI trading code assistant service
  • Process payments and manage subscriptions
  • Improve our AI models and service quality
  • Send administrative communications and updates
  • Provide customer support and respond to inquiries
  • Analyze usage patterns to enhance user experience
  • Internal Marketing: Promote AmpedTrade services through targeted advertising (we never sell your data to third parties)
  • Ensure security and prevent fraud
  • Comply with legal obligations

Data Sharing and Our Commitment

We Never Sell Your Data

Clear Policy: AmpedTrade does not sell, rent, lease, or otherwise transfer your personal information to third parties for monetary gain. We are a software development platform, not a data broker.

  • No Data Monetization: We earn revenue from subscriptions to our AI assistant, not from selling user data
  • No Third-Party Marketing: We don't share your information with advertisers or marketing companies
  • Internal Use Only: Marketing activities use your data solely to promote AmpedTrade's own services
  • Transparent Purposes: Every use of your data serves AmpedTrade's platform or our direct marketing efforts

Limited Sharing for Service Provision

We only share your information with trusted service providers who help us operate AmpedTrade:

  • Payment Processing: Stripe (for secure payment processing)
  • Authentication: Auth.js (for secure login management)
  • Database: Neon (for data storage and management)
  • Customer Support: Zoho SalesIQ (for chat support and visitor analytics)

Important: These providers are contractually bound to protect your data and can only use it to provide services to AmpedTrade.

Data Privacy for Paid Users

Professional and Agency Plans

For users on Professional ($30/month) and Agency ($100/month) plans:

  • No Training Data Use: Your conversations and code are never used to train our AI models
  • Enhanced Privacy: Your data receives additional protection and isolation
  • Data Retention: Conversation history is retained only as long as necessary for service provision
  • Deletion Rights: You can request deletion of your data at any time

Contact Us

If you have any questions about this Privacy Policy, please contact us:

AmpedTrade LLC
Email: privacy@ampedtrade.com
Website: www.ampedtrade.com

Important Disclaimer

Trading Risk Notice: AmpedTrade provides code assistance for algorithmic trading development only. We do not provide investment advice, guarantee trading results, or manage funds. Trading carries significant risk of capital loss. Past performance does not indicate future results. Users are responsible for validating all generated code and making their own trading decisions.

© 2025 AmpedTrade LLC. All rights reserved.

Questions about privacy? Contact us at privacy@ampedtrade.com